Original topic:

Unnecessary vibration and notification

(Topic created on: 12-01-2023 01:10 PM)
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SamAnand
Active Level 3
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Samsung Wallet
Recently, after an update in Samsung Wallet, while scanning a QR code, it gives a long vibration, which is completely unnecessary. The vibration should be a brief one, like the one when we long hold an app on the home screen. After successful transactions, there is an annoying loud tone as well. 
If it can't be rectified, at least add an option to turn these off.

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2 Comments
cs_member10
Moderator
Moderator
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Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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elsa93
Active Level 6
Samsung Wallet
You can turn off sound for notification in your phone settings then tone won't come
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