Unable to fetch FASTag Balance via Samsung Wallet

[rƴuk]

Hi Team,

I'm facing an issue with the FASTag service in Samsung Wallet. For the past few days, I've been unable to fetch the latest balance from my FASTag account. The feature was working fine earlier, but now it either doesn't update or fails to retrieve the balance completely.

I've tried basic troubleshooting like clearing the app cache, restarting the device, and checking for updates (no recent update avaliable), but the problem still persists. I'm not sure if this issue is specific to my device (s21 fe) or affecting other users as well.

its shows error...

[Ravi0220]

Facing same issue since Mar 2025

[SriniSarma]

I couldn't add Fastag to the Wallet, it keeps on telling me to verify the vehicle number and fastag provider and try again

[Prabhs]

Same issue with S23+

[pmshivaprasad]

Samsung wallet team needs to resolve commercial agreement with service provider

[PratikRaj]

Even I can't see my fastag anymore!