Fast tag balance not being updated

[gmandawawala]

I am able to recharge my fast tag on samsung wallet. However, it never refreshes to show balance as it says" couldn't fetch the latest details. Try again later"

I am facing this since last 6 months

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated Samsung pay helpline ( 18001237729 Operations 24*7 ) they will guide you with the exact information accordingly.

Warm Regards,
Samsung Customer Support

[OmarFirdhouz]

Understood you are just pasting a template. Not working towards to resolve the issue..

[gmandawawala]

I tried and they said it's a Samsung server issue.

[pepe_on_phone]

Same issue for the past few months