Original topic:

Samsung wallet not working in M53 after One UI 7 update

(Topic created on: 4 weeks ago)
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FermanAli
Active Level 1
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Samsung Wallet
In my M53 5G, samsung wallet not working after one ui 7 update. Even i tried factory reset as well but still not working. 
Attaching SS for reference.

Any idea?

image


6 Comments
cs_member10
Moderator
Moderator
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Samsung Wallet

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already done the possible troubleshooting steps and the issue remains unresolved, we request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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FermanAli
Active Level 1
Samsung Wallet
Still did not resolve the issue, i have already shared the video
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Members_aycGDSa
Beginner Level 4
Samsung Wallet

I think this problem is for all users, in my m53 device also not working after android 15 update. After that one security patch also installed today on my mobile but still this bug not fixed

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FermanAli
Active Level 1
Samsung Wallet
Yeah many people mentioned the same. But no response yet from #samsung.
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yashwantparihar
Beginner Level 2
Samsung Wallet
We have also faced this issue after July month security patch update oneui7 on m53
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yashwantparihar
Beginner Level 2
Samsung Wallet
Please resolve this issue as soon as possible. Samsung 1755597421263.jpg
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