Recharge failed amount refund

[GhaatakJi]

Hi 

I recharged my mobile with samsung wallet and selected phonepe for payment. Transaction was successful in phonepe but it failed in wallet. I cant even see the transaction in samsung wallet nowhere to raise a dispute or check refund status. Amount not yet refunded.

Attaching transaction snipshot for reference.

Please resolve this asap.

[RREaliene]

Bro Ek Hi Time Par 2 Merchant Kaise Use Kar Sakte Ho ? Ismein Na To Samsung Wallet Ki Galti Hai Aur Hi Phone Pe Ki

[GhaatakJi]

Accha bhai, we can do payment from other apps in samsung pay, useful when required payment mode is not available in wallet.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to kindly suggest that you contact the dedicated Samsung Pay helpline at 18001237729, which operates 24/7. They will be able to provide you with the exact information you need regarding your inquiry.

Warm Regards,
Samsung Customer Support

[chaudharyAshu]

Any mail id to rech customer support