Original topic:

How to get refund.

(Topic created on: 05-26-2023 10:58 PM)
688 Views
rahulbachheti
Active Level 4
Options
Samsung Wallet
I did a transaction(Dth recharge) using samsung pay, but it got failed due to some error and my account was debited. Though in my transaction history it is showing that money will be returned to your account but it's 2 days since transaction happened and still there is no update on that. 
Is there any contact number where i can contact samsung regarding this?
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6 Comments
ㅤ
Expert Level 5
Samsung Wallet
its ur punishment , to use spay😑
rahulbachheti
Active Level 4
Samsung Wallet
Never gonna use this **bleep** app again 🙃
Amit८६
Active Level 8
Samsung Wallet
Generally the amonut gets reversed in no time like in a day or two. But sometimes if there was server error or big issue it might take a week.
sudipta2003
Active Level 2
Samsung Wallet
The same thing occurred to me while booking Gas... My Money was deducted on 27th May didn't receive a refund till now...
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rahulbachheti
Active Level 4
Samsung Wallet
I got my refund today only.. u should wait to for couple of days.. Hopefully u will get it too.. and don't forgot to raise a query in upi section of samsung pay
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cs_member10
Moderator
Moderator
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Samsung Wallet

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same.

We would request you to kindly call on the concerned helpline number, the concerned department will definitely resolve all your queries 1800-123-7729.

Thank you for writing to us.
Warm Regards,
Samsung Customer Support.

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