Original topic:

Samsung pay/Samsung wallet

(Topic created on: 09-26-2022 10:38 AM)
93 Views
Eminpawaz
Active Level 1
Options
Samsung Pay
After the update to samsung wallet i cant now set up the pay feature as each time i try i only get to see a loading icon at the bottom till i can wait no more. I have tried uninstalling and updating but still cant get my phone around to be able to work its an s8 g955u any ideas on how to fix it.

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3 Comments
Mafrek
Active Level 7
Samsung Pay
Did u update it normally from galaxy store? Or outside galaxy store
0 Likes
Eminpawaz
Active Level 1
Samsung Pay
I updated it normally from the galaxy store
0 Likes
Samsung_specialist
Community Manager
Options
Samsung Pay

Hello,

 

Kindly make sure to disable any VPN, check the Samsung account region, and use a local SIM Card.
If the issue persists, kindly register your concern in the Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask a question).

Note:- Please send device log files within 15 minutes of the issue occurrence along with the exact issue details.