Original topic:

Faint Red line on the display: Galaxy S23

(Topic created on: 02-03-2025 06:32 PM)
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neoknight
Beginner Level 2
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Samsung Online Store

I noticed a faint red line on the display, on my S23. As of now, it's hard to notice, but now that I saw it, can't miss it.

Restarting the phone didn't help. Wanted to know if this can be resolved at service center or would require screen replacement. If so, how much would it cost?

3 Comments
goodthings
Expert Level 5
Samsung Online Store
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Samsung Online Store
Your's most welcome to here.
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cs_member10
Moderator
Moderator
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Samsung Online Store

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Update software on device: apps screen > Settings > Software update > Download and install > Download > Install now.

● Reset the device:
Note: Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. Remember Google password before resetting the device because it required during initial setup. If you don't remember the password, then reset (Forgot password) your google account.

Settings > General Management > Reset > Temporary cloud backup or External storage backup > Factory data reset (This will erase all data, including files and downloaded apps.)

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

However, you can also check the price information on our official Samsung website using the link below:
Link: https://www.samsung.com/in/support/spare-part-pricing-list-for-repair/

Warm Regards,
Samsung Customer Support

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