Original topic:

I have tab a9 plus and i am facing a issue on dex mode

(Topic created on: 05-10-2024 03:58 PM)
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Lazinur
Active Level 3
Options
Samsung DeX
When I turn on dex mode and open any app in full screen , it hides the upper part of any app specially youtube and i unable to click the button of the upper part 
3 Comments
Sayandeep2004
Active Level 6
Samsung DeX
Yes same issue...hope they fix it in the new update of one ui 6.1
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Lazinur
Active Level 3
Samsung DeX
Let's report together so that they fix it soon
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cs_member10
Expert Level 5
Samsung DeX

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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