Original topic:

New Dex Mode Notifications Issue

(Topic created on: 12-26-2023 04:09 PM)
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bunnydecoder
Active Level 4
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Samsung DeX
With the new Dex Mode in Samsung Tablets, I have stopped getting notification previews. It works on old Dex Mode and normal tablet mode. Is anyone else facing the same issue?
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cs_member10
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Samsung DeX

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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