Original topic:

Android 15 update battery 🔋

(Topic created on: 05-20-2025 03:27 PM)
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justtt
Active Level 1
Options
Pune
After update to ui7 android 15 the battery drain super fast. Even with battery saving mode
6 Comments
Shonzzzz
Expert Level 5
Pune
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goodthings
Expert Level 5
Pune
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Pune
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Pune

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

justtt
Active Level 1
Pune
Here’s a polite and clear reply you can send to Samsung Customer Support:

Subject: Battery Issue Still Persisting After Following Troubleshooting Steps

Dear Samsung Customer Support,

Thank you for your prompt response and the detailed troubleshooting steps.

I would like to inform you that I have already followed all the suggested steps, including battery optimization, disabling unused features, and adjusting display and background settings. Despite this, the battery continues to drain quickly. Even after charging the phone to 100%, it only lasts through the day, and I need to charge it again at night.

Please advise if there are any further steps




Let me know if you want to add your phone model or any specific battery stats too.

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SINGHTHEGREAT
Beginner Level 3
Pune
my 25 अल्ट्रा में 8 मई को अपडेट करने के बाद बैटरी ड्रैन बहुत जल्दी हो रहा हे जबकी अभी में फोन ज्यादा यूज मी नहीं कर रहा हूँ सिर्फ प्ले स्टोर पर ऐप अपडेट करता हूँ