samsung s21+

[wahid78]

Hi I am still waiting on my buds I haven't received it as yet its been 2weeks now does anyone know how to go about this I even have the reference number 

[seumo]

sorry but that is way SAMSUNG is treating his customers now

[BaronD]

I'm still waiting for my TV and copies of all call transcripts to lodge a formal complaint for 4 months now. Such an embarrassment and no one in the call centre helps for real. Honestly reflects badly on Samsung South Africa as a whole. False promises, false apologies and repeated bad service. Imagine I bought my TV in the airtime I wasted. 

[SamN27]

Hi I've been waiting for 5 weeks now and it is ridiculous. Called the call centre yesterday. Not very helpful

[Solutions101]

you can contact the call center or connect to Live Chat with your reference number and claim date

[BinaryCode]

Hey I claimed mine on the 19th of February and I just received them today, still haven't got the confirmation email thou it's basically a waiting game,hope you get yours soon.

[Maps_sam07]

Hi  wahid78

Please provide your claim date as well as the reference number or IMEI number so we can check the status 

[Revs007]

Chief im still waiting for your escalation ,its 6 months now

[ZaheerD]

wahid, I'm waiting for s20 free buds+ from 16 Jun 2020
..yes 9 months... so good luck to u my brother... Samsung doesn't care bro... 2 weeks is child's play... babies are born and still not received mine... #samsung is a joke