buds+

[Ahmedk771]

 I have claimed my buds on the 5th of June and its been 2 months after I received my cidt I haven't got any news I've tried emailing tellus@samsung.com and verify@samsung.com with no response from them please can someone help 

[Ahmedk771]

hi maps thanks so much for the help my buds arrived today and they are working great

[Leeann]

mine does not have a benefits tab to claim,what do i do?

[Maps_sam07]

Hi Leeann

Please advise which device you are using?

[Leeann]

Good day,Samsung S20

[Maps_sam07 · Accepted solution]

The Buds promotion for the S20 expired Leeann, it was running from May 15. 2020 to Jun 19. 2020

[Leeann]

Cant be,as i waa told that I will be fetting mine whilst doing the upgrade telephonically.
But if that is the case,it leaves me with no option to cancel all my contracts and move over to Mtn where i will receive immed.
thank you kindly

[Sandygal]

 I have claimed for my buds in July 2020 and I have not received feedback after emailing proof to verify@samsung.com please can someone help 
Sandra Lutchmanan
0730994839

[Maps_sam07]

Hi Sandy

Did you receive a reference number that I can use to track your claim?

[LuckyMaseko]

hi i have just received my buds and the left one is not working and is showing as not connected any help?

[Maps_sam07 · Accepted solution]

Hi  LuckyMaseko 

Please place both buds in the case and charge them for 30 minutes, before connecting them to your device.