Original topic:

my bluetooth not working plz turn on my bluetooth

(Topic created on: 10-28-2020 10:46 AM)
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pankaj890
Beginner Level 2
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My handset Bluetooth not working plz turn on my handset bluetooth 
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve "Bluetooth" issue kindly follow the given below step:

>> Reset app preferences: Settings >Apps >Tap on More option or on three dots >Reset App Preferences.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

 
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