level u issue

[Amair0101]

I Bought a New Samsung Level u wireless headphone.Its Disconnecting Frequently Using ph call suddenly Disconnected. Audio playback also same problem. battery Is fully charged... Samsung Fix my Problem.

[ѵօϲɑӀ4ӀօϲɑӀ]

Try connecting you Level U with level u app from play store.

[Ehsank]

once reset level u and try these steps from your device

. Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

 2.  Settings > Apps >click on 3dot at right top corner >Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.


3. Reset network settings >Settings>General Management>Reset >Reset network settings)

[Samsung_Support1]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support