Original topic:

level u issue

(Topic created on: 02-10-2021 05:46 PM)
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Amair0101
Beginner Level 3
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I Bought a New Samsung Level u wireless headphone.Its Disconnecting Frequently Using ph call suddenly Disconnected. Audio playback also same problem. battery Is fully charged... Samsung Fix my Problem.
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Others
Try connecting you Level U with level u app from play store.
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Ehsank
Expert Level 5
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once reset level u and try these steps from your device

. Unpair all Bluetooth devices which were connected earlier

Again turn on Bluetooth> Scan> Tap on the Bluetooth device

 2.  Settings > Apps >click on 3dot at right top corner >Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.


3. Reset network settings >Settings>General Management>Reset >Reset network settings)
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Samsung_Support1
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset app preferences.
Settings > Apps > More option or on three dots at the top right corner of the screen > Reset App Preferences.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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