RajeshDonwani
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03-28-2017 02:37 PM in
Others
Hello I am facing a lot of network issues while calling. I have just bought the c9pro seven days back
6 Comments
Samsung_India_
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03-28-2017 04:12 PM in
Others
Thanks for being with Samsung and for sharing your.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
Let me recommend some steps to further isolate and determine what you are experiencing. Please be aware that device speeds may vary based on multiple outside factors. We would like to suggest you kindly follow the below mention steps to overcome the Issue:-
1) Ensure that network frequency of your device should be selected on Auto-mode.
Menu>Settings> Connections>More Networks> Mobile Networks> Network Mode> Select Auto mode (GSM/WCDMA/LTE).
2) Search for the Network Manually as follows:
Menu> Settings> Connections>More Networks> Mobile Networks> Network Operators> Select Manual Search.
3) You may check by exchanging the SIM in SIM slots.
4) Insert different SIM card in your mobile and check if the issue is resolved or not.
If still issue persists then we would suggest you to once contact with your service provider.
pbk
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04-01-2017 12:19 AM in
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Hello I am facing a lot of network issues while calling. I have just bought the c9pro 25 days back
pbk
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04-01-2017 12:20 AM in
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Please solve the issue
pbk
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04-01-2017 12:23 AM in
Others
Firmware also not updated
pbk
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04-01-2017 12:24 AM in
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It showes failed to firmware update
mahmud
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04-11-2017 01:32 PM in
Others
I m also facing network prob...it have very poor network....plz solve...when naugat update will come...