calling issue after update ui 3.1 and Anroid 11.

[anshhji]

Im facing calling issue after ui 3.1 and android 11 update in my device A80. Whenever there is im recieving call the sound is getting delayed with 10-15 sec after connecting moreover the call is getting hung up automatically. I thought its may be problem with my network so i have changed the sim but still the problem is arising with other network carriers too. If any one has any idea please do share asap. Thanking you in advance.

[anshhji]

yeah,sure

[Shivam7700]

Im facing calling issue after ui 3.1 and android 11 update in my device A80. Whenever there is im recieving call the sound is getting delayed with 10-15 sec after connecting moreover the call is getting hung up automatically. I thought its may be problem with my network so i have changed the sim but still the problem is arising with other network carriers too. If any one has any idea please do share asap. Thanking you in advance.

[anshhji]

yes,right

[Ehsank]

send feedback to Samsung by using get help section
GetHelp>>SendFeedback>>ErrorReport/AskQuestion>choose appropriate section

[Ehsank]

and as of now perform these below steps one by one and observe

A. Wipe Cache Partition.

Steps to perform.

1) Turn off the device.

(Connect with type C cable and connect with pc/laptop or type c earphone only for Android 11 )
...........OR.......
IF YOU HAVE ANOTHER MOBILE THEN CONNECT WITH CABLE WHETHER IT IS TYPE C TO TYPE C OR MICRO USB PORT take help of otg connector to connect with other mobile.

2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

If still same issue persist then try these below steps

B. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

C. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)

D. Long press on phone app icon >app info >storage >clear cache and data

[anshhji]

already did it.

[Adi1899]

any update?

[Punit06]

Didn't work

[anshhji]

wait for another update