Original topic:

android update 11 after not fully charged 88% only

(Topic created on: 08-30-2021 05:54 AM)
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ramkumarpuri
Active Level 3
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Others
please when fix this problem before my mobile 100% charged software upgrade after only 88% charged what happened please help me
6 Comments
Lekshmanan
Expert Level 4
Others
Try With Another Charger

If Not Fixed Visit Service Center
Edwin7878
Expert Level 5
Others
Go to safemode and check ..
Anonymous
Not applicable
Others
Hi there,
It is a common issue for some users. So you should safe mode and connect charger. Try the device's own charger. Don't use any other phone charger. Go to device care and optimise your device.

I think I able to help you.
Others
Actually it's charging 100% if you charge it for 2 hours or something (the time it used to take to charge 100% before Android 11 update) but the battery icon is showing 88%. Software glitch may be.
ramkumarpuri
Active Level 3
Others
5 hour charge no full charge 88% only
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Others

Dear Samsung Member,  

Greetings from Samsung Customer Support!  

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,  
Samsung Customer Support  

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