Original topic:

WhatsApp verification code problem on samsung s21 ultra

(Topic created on: 11-17-2023 03:35 PM)
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harshiiiiii
Beginner Level 3
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I have a problem as I'm not able to receive the what's app verification code via call or message kindly help
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S_Kumar73
Expert Level 5
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Even I'm getting the same issue.
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harshiiiiii
Beginner Level 3
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Mine got resolved I can help if you want
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

In case the issue still occurs kindly contact the particular application helpline once, to make sure there is no issue from their end. You can reach the app developer through the email channel for which you please login to Play Store> select more option> select installed app> click on read more.

Warm Regards,
Samsung Customer Support