Original topic:

A50 battery fast draining issue

(Topic created on: 11-17-2023 07:06 PM)
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akash26
Active Level 3
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My friend using samsung a50 for 4 years his phone battery getting drained quickly the battery is looking good physically and diagnosed in samsung service center still no changes is there any solution to sort out this issue 🙄.
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4 Comments
owl123
Active Level 10
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Batteries degrade over time. Get it replaced
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Milu2786
Active Level 6
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Replace the battery or buy a new phone. Battery degrades over time no matter which phones
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MOBASSIRALAM
Beginner Level 3
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My set all software new version installed and run
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by a given link to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the same mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

As you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,
Samsung Customer Support

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