Original topic:

Very serious problem happening after updating UI 6

(Topic created on: 02-18-2024 06:57 PM)
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Shashankbhatnagar
Active Level 4
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A noisy patch like appear often while scrolling recent apps.
I have written many error reports / feedback to resolve it.
It is now more than 1 month.
A February security patch also unable to fix it.
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The patchVideoCapture_20240218-190001_1000026961_1708263037.jpg
umesh30
Expert Level 2
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Which model do you have?
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S21 fe sd888
cs_member10
Expert Level 5
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file once again. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support