Original topic:

Unknown files

(Topic created on: 4 weeks ago)
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Vibhukr
Active Level 1
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image

What are these files in Samsung files manager? Anybody knows? 
4 Comments
jarvis123
Active Level 5
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WhatsApp file it is
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Arun_G
Active Level 6
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Don't worry these are temporary files likely created by WhatsApp.
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Prottay
Active Level 7
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These are temporary or cache files.
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the files you are referring to are cache files created by your device.

To help reduce the data in other storage, we recommend clearing the cache of your applications. This action can free up some storage space. However, please note that most of this storage consists of system files, which cannot be reduced.

● How to clear app data

Open Settings >> Tap Apps >> Tap the app you wish to clear data from.

Please note: if you delete files from an app you often use, the app will run slower.

Tap Storage >> Tap Clear cache or Clear data >> Clear data and clear cache selected.

Warm Regards,
Samsung Customer Support

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