Original topic:

Slow Network Signal

(Topic created on: 11-16-2020 10:03 PM)
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Asik269
Beginner Level 2
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My Phone network signal very slow.  Upto -60 or 70 dBm.. Please slove this problem 
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4 Comments
Anikroyale
Expert Level 5
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-60 to -70 dBm is excellent.
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Ehsank
Expert Level 5
Others
from your side you can only do is reset network
go to settings >general Management >reset>reset network
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Anikroyale
Expert Level 5
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I get 6 to 7 mbps speed on -93 dBm
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!


We apologize for the inconvenience caused to you and to resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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