Original topic:

Network issue

(Topic created on: 10-10-2023 08:35 PM)
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Aru_
Beginner Level 4
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Dear Samsung Users in India,

Are you facing any network connectivity issues on your Samsung device? Earlier I used Galaxy A51 , always my Internet speed was very Slow and Low signal strength compare to other Brand phones who uses same network service which I used. Now I bought S23 Ultra still facing same issue. Is there any network setting to be adjusted ? Please share your thoughts 
6 Comments
Sumit0812
Active Level 1
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I think you should change your service provider!
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Aru_
Beginner Level 4
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But my many of my friends and family using same network provider ,same package, we standing next to each other and still my network speed is lower than them in many occasions.
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goodthings
Expert Level 5
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My dear reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also restart your's device without any Sim in slots. Thanks.
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Papai56
Active Level 1
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I've recently bought S23 but facing the same issue. But my earlier realme mobile didn't have that issue though it was a 4g set.
cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

how to use 5g in Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

DJG_71
Active Level 1
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Using Samsung S21 FE and facing the same issue of Network. While with the same network, my other colleagues have fine network, my phone just managed to show 1& half stick in network. Often have to go outside the room to call. All other, Xiaomi, Vivo, Realme & oppo users faces no such issues.
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