Original topic:

Samsung update green line

(Topic created on: 04-11-2025 03:13 AM)
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Siddique13
Active Level 3
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I'm thinking that maybe it's time to stop using Samsung.
We spend so much money on a new phone, but then after an update, we end up seeing green lines on the screen.
Seriously guys, we should stop tolerating this.
Samsung doesn't give us phones for free, so why should we put up with all this?

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Let one UI 7 come , many of us will get green line or dead motherboard as a gift from Samsung 😂 😂 😂
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ram_ram
Expert Level 4
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TRUE
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter as per Samsung guidelines.

If anyonce facing the line issue on their devices, we would kindly request them to visit the service center, and we hope they will be able to assist them after inspecting your device. They will ensure you receive original parts at a genuine cost along with a service invoice.

They can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Siddique13
Active Level 3
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You should say:
"Go to the service center, update the phone in front of them, and when the green line issue appears, they should repair the phone for free."

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