Original topic:

Samsung account country

(Topic created on: 02-02-2023 08:38 PM)
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Akhallaf
Beginner Level 2
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Hi All
How can i change the country set for my samsung account?
The drop down is greyed out and no obvious way to update it.

Thanks..
1 Comment
Samsung_specialist
Community Manager
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Hello. Kindly try to submit a request through the below steps to change Samsung Account region:

1- Visit the link ( https://www.samsung.com/ae/support/your-service/main/ ).

2- Make sure that the phone you want to change the account information is linked to the phone, then log in using your Samsung account.

3- Choose my products → then choose your device.

4- To the right side choose (App inquiry).

5- Go to contact us then a pop-up window will appear.

6- At "Service" section → choose Samsung Account.

7- Choose from "Inquiry type" -> "Personal information inquiries"

8- Fill in the Subject and Details -> Submit.

9- To follow up, please > you can go to "Track My Repair" page -> Click on track my request.

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