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03-27-2020 08:42 PM in
OthersToday I found that my samsung m30s is facing heating issue all of a sudden and its getting heated near the back main camera area. Its too high. I am affraid my phone won't blast. Also, at the same time, phone isn't getting charged as it was before, Its taking more than 3-4mins to charge 1%. I bought it in the month of October. Is it major issue? Please help.
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03-27-2020 09:01 PM in
Othersif the problem continue try factory data reset...
if the it also not work then visit service centre post COVID-19....
TILL THEN STAY HOME STAY SAFE...
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03-27-2020 09:06 PM (Last edited 03-27-2020 09:06 PM ) in
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03-28-2020 10:28 AM in
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03-28-2020 08:55 PM in
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05-04-2020 01:49 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.
Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.
1. Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC etc to do that please swipe down on the home screen to open notification panel> Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC etc, to turn off as It increases battery usage time.
2. Reduce display brightness level by swiping down on the home screen to open notification panel > Turn on Auto brightness option if available, it increases battery usage time.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support