Original topic:

S21 ultra 5g issue ( green line on display)

(Topic created on: 08-13-2023 12:53 PM)
1358 Views
shubharmy7
Active Level 1
Options
Others
I have been facing a green vertical line on my samsung S21 ultra's display recently .

 On 12 August 2023 at 10:20 pm after a software update a green vertical line suddenly appeared on the center of my display , there is no water or physical damage .
 I purchased this phone on 03 December 2021 and I am a premium user of samsung , I suggest other to buy samsung phones but after this issue how someone trust on your service.
Green vertical line 


 It is my humble request to the samsung service to please look into this problem and provide a viable solution or give me a free display replacement


4 Comments
_Vinayak_
Active Level 6
Others
You will get the free display replacement that samsung offers as many of customers had faced such issue after software update
Gori13
Active Level 1
Others
Are you sure about it?
Others
Please go through this post and try it to get free screen replacement from Samsung

https://r2.community.samsung.com/t5/Others/Green-Pink-White-lines-issue-fixed-on-S20-amp-Note20U-for...
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes