Original topic:

S20 FE 5G Recovery Mode Error

(Topic created on: 06-22-2023 11:42 PM)
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mstrange
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Hello S20 FE 5G Users,
I can't enter recovery mode on my Galaxy S20 FE 5G after the recent updates. I've tried all way like holding volume down key and power key simultaneously to power off phone and after that holding volume up key and power key simultaneously to turn on device and release it connecting usb cable to pc. Still can't enter recovery mode. After phone turns on pdp backup fail message pops out as shown in the screenshot. What is this about ? Please share your opinion about this issue.

image


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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support  

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