Regrading issue in m30s after update to andorid 10

[harrybenipal]

Upper half portion of screen having the processor gets heated while using internet.

Is any other user facing these issue?

Samsung kindly fix the software bug.

[coolrajujsm]

same problem.

[Jiyodilse]

https://r2.community.samsung.com/t5/Galaxy-M/Overheating/td-p/3994707

[Jiyodilse]

follow this conversation

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support