External earphone microphone not working in my phone. But the earphone is ok that work other phones.Moreover, other earphone microphone don't work in my phone. It is noted that internal Microphone of my phone is ok. Please give me a solution.
Please perform the below mentioned steps to resolve the issue:
Open Samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
