Original topic:

Playback issue

(Topic created on: 06-17-2021 07:25 PM)
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Khadyoth
Active Level 3
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Others
When I play a song or listen to an audio file I see three items in the playback. Is there a solution for this 

image

How do I fix it? Any help is appreciated.
17 Comments
Khadyoth
Active Level 3
Others
Ya got it thanks
ChandanMallick
Active Level 10
Others
Is that solved
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Khadyoth
Active Level 3
Others
Yes
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Khadyoth
Active Level 3
Others
I has a software update and restarted the phone. Now it is fixed
Khadyoth
Active Level 3
Others
I tried but still the same
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Vrang
Active Level 9
Others
Try going to bixby and play music using only one music player
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Vrang
Active Level 9
Others
Or assistant
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cs-member13
Expert Level 4
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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