Please push update for s20 fe 5g for battary optimise. Very low uses ex. Phone call, whatsapp etc. no gaming, no video streaming. 04 hour screen on time is very low. I think my decision for purchasing samsung mobile is bad. solve this issue soon.
2-3 minutes screen on time = 01 parcent % drain.
How? Any other mobile gives 5-10 minutes SOT in 01% battary.
01% battary drain status if mostly apps in deep sleep and no background running.
Thank you for sharing your concern. We acknowledge your query and apologize for the same. And please follow the easy troubleshooting steps which might help to solve the issue. Battery optimization helps you to boost the battery performance of your device. To check battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory
Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).
Please follow the below steps: 1. Swipe down on the home screen to open the notification panel. 2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.
In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Thank you for writing to Samsung. Warm regard, Samsung customer support
