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06-29-2023 09:22 PM in
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06-30-2023 07:49 PM in
OthersYes ! Same happened with mine & my friends samsung phone...
Unable to use chat feature...
Blue bubble (send icon) is not showing only green bubble showing...
Please share if any trick available...
#rcsnotworking
Chat feature not working

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07-06-2023 03:26 PM in
OthersDear Samsung Member,
Greetings from Samsung Customer Support!
We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)
Note. please attach the error log file within 15 minutes of the error occurring.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
