Original topic:

No RCS in Samsung Message

(Topic created on: 06-29-2023 09:22 PM)
271 Views
anuragthesingh
Active Level 1
Options
Others
RCS is not working in the Samsung Message app. The app itself is much better than Google Message. But we are forced to use the Google app as it supports RCS. At this point, Samsung should just retire its messaging app. Otherwise, we will have to keep 2 apps on the phone, one of which will be just laying around. 
2 Comments
CVipul25
Active Level 1
Others

Yes ! Same happened with mine & my friends samsung phone...

Unable to use chat feature...

Blue bubble (send icon) is not showing only green bubble showing...

Please share if any trick available...

#rcsnotworking 

Chat feature not working 

0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application>Support>Type your query>Ask a question/Tap an error report>Send)

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.
   
Warm Regards,
Samsung Customer Support  

0 Likes