Original topic:

Network issues&software update

(Topic created on: 12-10-2022 07:05 PM)
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ksarmahf62
Active Level 2
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samsung f62 network(internet) connection very slow&weak after update of latest version…why samsung??????
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My dear friend network speed is depend on your location it may vary.
Try to change your location or try in other smartphone if still confuse.
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unity2
Beginner Level 2
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After updating A73, network issue and ph going on airplane mode. Which cannot be changed.
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Ajay_das
Expert Level 1
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Battery draining issue f62 after android 13 update facing problem 5hours slot Screenshot_20221211_015007_Device care.jpg
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cs_member8
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Sachin_Sheokand
Beginner Level 2
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Kuch ni hota is sab se me piche 6-7 mahine se presan hu network issue bhut jyada hai esa hi haal android 12 ki update ke waqt hua tha please SAMSUNG understand our situation and fixed this problem 🙏
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