My note 10+ issues after recent update .

[rex07]

Phone starts lagging a lot ..

Heating issues for no reason .

Battery darins fast even if I'm on power saver . 

Please fix this issues asap . I had a good experience with my note 10+ until Samsung UI2.1 update came in . 

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Close background running apps.
2)Uninstall the unnecessary apps.

Overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

Please visit this mentioned link to resolve"lagging issue" : https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

To resolve "battery drainage" issue please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Jayakumargeorge · Accepted solution]

Let me provide you some troubleshooting steps so you can diagnose your problem yourself instead of visiting to the service center.                                                                  Step (1):Perform Battery Optimisation. Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory.                                  Step(2):Turn off Bluetooth, Wi-Fi, mobile hotspot, NFC, etc a). Swipe down on the home screen to open the notification panel. b). Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.      Step (3):Kindly check whether the mobile network fluctuates frequently or network signal is low in your area. In both cases, the battery will drain considerably fast. Step(4):Reduce display brightness level. a). Swipe down on the home screen to open the notification panel. b). Turn on the Auto-brightness option if available. Step(5):Adjust screen timeout settings. Go to Settings > Display > Screen timeout > minimum screen timeout.      Step(6):Update apps. Kindly check which application is or interface is using more battery from device care. And try to update the app or avoid using that app.               Step (7):Close background running apps. Tap on recent key and close the background running application.                        Step(8):Turn off auto-sync of e-mails, app data, etc. a). Swipe down on the home screen to open the notification panel. b). Turn off the auto-sync option. Step(9):Check device in safe mode: Power off the device > Press and hold the Power key for one or two seconds to turn on the device > When the Samsung logo appears, press and hold the Volume down key. Exit safe mode: Restart the device.        Step(10): Try your device in safe mode.           As you were facing battery drainage issue in your device, I have provided you some basic trouble shooting steps and your concern has been resolved.                          "If the problem is solved click the three dots & click solution".

[rex07]

thanks providing the troubleshooting steps ... all the steps are checked and good .. i may likely be facing step 3 issue cause I have a network problem in my area . Well thanks for your time in sending this steps to self diagnose. cheers

[Dhruvin7299]

i have same issue with my note 10 .. after update my phone is lil bit lagging