Mobile restart

[Vipinsingh494]

My m30s phone is restarting problem on per day in any time without any information.

[shivammoluji]

same issue i am also facing i dont know what todo..already written to samsung about this with log files n no of times ..Samsung please answer when u r going to resolve this reatart issue......?????

[MrGEEK]

I have raised the issue also, they assured me that they will solve this issue in next update.

Admin also made a post regarding the info about the same.

[Vipinsingh494]

please solve this issue on urgency because my job is very serious for my m30s sumsang phone.

[Vipinsingh494]

my phone buy on 11mar 2020 and problem start is last 1month to continue till now.

[Vipinsingh494]

my m30s is updated on android 10 but restating problem is continue.

[shivammoluji]

Mr Geek...can u share the link of admin confirmation for this issue plz???

[MrGEEK]

Sure @shivammoluji.
Here it is, check the 11th point:
https://r2.community.samsung.com/t5/Others/Top-issues-few-updates-and-way-forward/td-p/4303179

[Vipinsingh494]

can you replace my m30s.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve auto restart issue please follow below given steps:

Go to Settings > General management > Reset > Turn off auto start.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support