Due to lockdown, our customer care centers were functioning with limited capacity. While we’re trying our best to bring things up to speed, here are responses to some of the top issues you might be facing:
Important note: We can only fix the issues, if we receive error logs that capture the issue well. Here are some tips to capture good error logs:
We hope this answers some of your queries and going forward, every week or two, we’ll call out for unanswered error reports, and top issues, and we’ll try our best to give you an update.
We’d like to thank our BAs for helping us collate the top issues, and we’d like to thank all of you for being patient with us.
We hope you, your family and friends are keeping safe! Looking forward to your comments/suggestions on how we can make this community better :)