Original topic:

Solution for 5G not working.

(Topic created on: 11-20-2023 12:09 PM)
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CosmicRages
Active Level 6
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Many people's are facing with this problem that their phones not catching up 5G signal.

Firstly check the below conditions are true ↓
1.5G network coverage is available in your area.

2.Your device is 5G supported.

3.your internet service provider allows 5G service

If the above Conditions are true follow the steps:
1.Select network mode on 5G/Lte/3G/2G(auto select) in settings>connections>mobile networks>network mode.

2.Check for software update and update if available.

3.check for google play system update for this go in Settings>About phone>Software information>google play system update
And update it and restart the device.

4.**If you having a Airtel Sim you have to Activate 5G service in Airtel thanks app**
For jio its not necessary.

Done
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3 Comments
cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We really appreciate you taking the time to share valuable comments and sharing valuable information with us. We are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

 

shrirakshan
Beginner Level 2
Others
Iam facing Network issue only emergency calls showing in S22 ultra facing this issue in last update I don't know what to do
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MUKKUUU_KNWR
Beginner Level 2
Others
True 5g network not sowing
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