Original topic:

Low Network in A50s problems

(Topic created on: 10-07-2020 07:55 AM)
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Maninder2
Active Level 10
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Others
Getting low signal in my new samsung M21 while the other phones are getting full signal. Found several posts regarding this issue but samsung has no headache to solve this. Really disappointing issue for a brand like this.
13 Comments
DiwakarDubey
Active Level 7
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are kuch nahi h bs kewal suni.sunai baato pr mi se comment kr rha h 😅
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Maninder2
Active Level 10
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game ke maamle me bekar hai processor
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cs-member13
Expert Level 4
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Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve network issue please follow below given steps:-


1. Check network operators and select automatically (Settings> Connections> Mobile Network>Network operator> select automatically > Tap on OK > Registered on network).


2. Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Maninder2
Active Level 10
Others
Not solve
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