Original topic:

How can I turn off the laptop's built-in keyboard?

(Topic created on: 08-16-2021 12:26 PM)
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korus steels
Beginner Level 2
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Others

Hello, everyone!

How can I turn off my laptop's built-in keyboard? Since my company's Korus Steels (https://korussteels.com/) office Samsung (Galaxy Chromebook 2) laptop's keyboard isn't working properly, I've tried disabling it. I've tried deactivating automatic updates and selecting the incorrect driver for my keyboard in Device Manager, yet the keyboard continues to reinstall after each reboot.

What options do I have?

2 Comments
Anikroyale
Expert Level 5
Others
Open up the laptop and unplug the keyboard. Or visit a service center to get it repaired.
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Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support 

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