Original topic:

Hi friends I am getting ads my screen every time ,I can't cancel ads phone stuck

(Topic created on: 11-09-2021 09:24 AM)
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Fa913
Active Level 1
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How to get rid of ads appearing suddenly on mobile screen because of this I can't use my mobile and I can't cancel the ads until it's time completed. 
Please tell me any solution 
Thanks
3 Comments
MohammedSijah
Expert Level 1
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Hello,
To block pop-ups from Google chrome,
Open Chrome>Settings>Site settings>
1.Pop-ups and redirects>OFF
2.Ads>OFF.

You can find similar settings in other browsers too (if you use).
Also delete unwanted/ fishy apps you installed recently. Hope that helps. Thank you.
Samsung_specialist
Community Manager
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Thanks for the advice on this! 

 

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Samsung_specialist
Community Manager
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Hello,

Kindly check which application that is providing the adds and try to remove it, to better assist you , you may contact us via our multiple support channels using this link we are available 24\7.

https://www.samsung.com/ae/info/contactus/

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