Hanging issue

[vucky]

I have facing issue to hang and freeze mobile restart again again with in 5 minutes.pls provide proper solution.mobile only 1 year  

[CrazyBoy28]

Which Model?

[vucky]

Galaxy m31s

[vucky]

I already try that it's not working I am not able to do that my office work.pls

[CrazyBoy28]

I Prefer you to Change Motherboard

Or

Send your Device log

https://r2.community.samsung.com/t5/Galaxy-M/Restarting-Issue-Device-Log/td-p/8902759

And Wait for the next update

Or

Visit Service Centre. Book a Job Sheet. Send a mail to Service head along with the Jobsheet Number.

[email protected]

[vucky]

Mobile only 19000 but motherboard is near 9000

[CrazyBoy28]

🥲

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung. 

Warm Regards,
Samsung Customer Support

[Samsung_Support2]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support