Original topic:

Google widget problem..

(Topic created on: 10-31-2023 07:17 PM)
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Soumen123
Active Level 10
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image

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Can you help me in this problem ? Why this weather widget isn't showing right information ??







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4 Comments
Ashwinash
Active Level 10
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Did you try restart?
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Soumen123
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Nothing happen, showing 1°c low in the widget
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umesh30
Expert Level 2
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Make sure that 'Google' app's background data option is not turned off...Screenshot_20231101_002241_Settings.jpg
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cs_member10
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we want to inform you that data shown in the weather app is usually provided by state-level meteorological departments and from all over the globe. So, the data shown there is predictable data measured and it can vary as per the real-time atmosphere.

We would request you to clear the app data and cache of the Weather Widget Application which is facing the issue, following the below steps :

1: Clear App data
From Settings> swipe to and tap Apps> Select the app you want to clear> Tap Storage> tap Clear data> and then tap OK. This will completely wipe the app and reset it to the original settings.

2:Clear an app's cache
From Settings> swipe to and tap Apps> Select the app you want to clear> Tap Storage> and then tap Clear Cache.

3: Switch off your phone for a few minutes and then switch on and wait for a few minutes.

4: Tap on Google Play Store app or Galaxy Store> Manage apps & device> Apps available to update> If you want to update apps individually, tap See details and then tap the Update button next to the app you would like to update.

Warm Regards,
Samsung Customer Support

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