Original topic:

Cellular network issue

(Topic created on: 10-19-2023 12:59 PM)
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Crow-X
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Hello, I've been having cellular reception problem lately, like even in areas with really good 5G connection, once i enter the car the reception becomes really bad, Internet becomes slow, 5G connection breaks then gets lost and go back to 4G or 3G.
I had same issue months ago and went to Samsung center and they did diagnoses, and said everything is good, it wasn't good tho... 
However after few weeks problem was gone by itself.. 
And now it's back again... 
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Crow-X
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Note : the phone is S22 ultra
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Samsung_specialist
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To help you address this matter effectively, please follow these steps:

Update Your Phone: Ensure that your device is running the latest software version. Software updates often include bug fixes and enhancements that can help resolve network-related issues. You can check for updates in your device's settings.

Reset Network Settings: Try resetting the network settings on your device. Please be aware that this action will delete all network-related information, including Wi-Fi and Bluetooth connections. Here's how to do it:

Go to "Settings" on your device.
Scroll down and select "General."
Scroll to the bottom and tap "Reset."
Choose "Reset Network Settings" and confirm your selection.
Please exercise caution when performing this action, as you will need to re-enter Wi-Fi passwords and reconnect Bluetooth devices.

Contact Your Service Provider: If the issue persists after updating your phone and resetting network settings, we recommend reaching out to your service provider directly. They can provide specialized support and investigate any network-related issues that may be affecting your connectivity.

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