JobIN2019
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12-24-2019 12:26 AM in
Others
i am using Samsung J6 infinity model device. Whenever i am using mobile data my cellular signal dropping atlast it will automatically lose the data connection but after sometimes it comes back automatically just for 2 mins then keeps going back. In our location single for cellular network is 100% perfect so its not about the location or range. I also put my cellular SIM into another device it works perfectly in that device too. But not only my personal SIM no is working properly in my mobile device. it keep on loosing the cellular data connection signal as well as calling signal. Please help me to slove this issue.
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HaithamAlhefni
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12-24-2019 06:18 AM in
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#samsung_fold_not_secure please check my problem
1Philbert
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12-24-2019 06:33 AM in
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mrng
Samsung_special ist
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12-26-2019 02:13 PM in
OthersHey, please follow the steps below :)
Please go to Settings > General management > Reset > Reset network settings.
If your device supports 2 SIM cards, please switch between the SIM cards.
If the issue persists, bring the handset to the nearest service cetner for diagnostic check.
Thank you :)