Original topic:

Camera problem

(Topic created on: 07-08-2020 05:49 PM)
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Samsung_6yBfsBx
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Anyone facing focusing issue in galaxy A80. Being a 48mp shooter(yes a i know its pixel binning concept) it doesn't take clear photos. So much noise in pictures. No details softens the sharpness.  Photos looks like someone has painted something on the display. In good sunlight it takes good images but in indoors very bad results. Ever my nokia 5.1 plus is good while taking distant shots.
Please anyone solution?
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Samsung_Support3
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Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Clear camera lens with microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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