Original topic:

Camera bug

(Topic created on: 09-27-2024 07:38 PM)
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Nebistar
Active Level 6
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Hi 
While Using video recording u can only zoom if u started recording with1x
If u started recording with 0.5x, u can not use zooming while recording u will be stuck with 0.5x
Not sure if it's for all devices or not
Using m15/f15
It's same for all resolution 
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ansh25
Active Level 4
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When i click a picture in day time its very clear and crisp, but in low light it really suffer a lot.

I have S23 plus.

And ZOOM IN & ZOOM OUT smothness is not up to the mark it feels like camera lense is getting switch which should not be happening at all, it should be as smoother like only one camera is getting used.

Hi Samsung developer I as a end user of flagship products expect these bugs to be removed asap.

Thanks!
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to further investigate and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Nebistar
Active Level 6
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Pls refer this, recording started at 0.5x but no option to zoom 1727527516481.jpg
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