Original topic:

Regarding bugs in 1Ui6

(Topic created on: 11-11-2023 11:04 AM)
349 Views
KP4
Active Level 3
Options
Others
Hey 
I am using galaxy S 23 Ultra, since couple of days I am facing issues of battry, camera and minor software issue.
Battry draining is too high, I have to charge my device 3 to 4 times a day .
After clicking a picture the processing time is very long it takes half a minute or a full single minute to process 12MP photos.
While putting phone on super power saving mode, when we open game launcher and then exit the application phone automatically comes on normal power saving and we turn of the screen it again come back to super power saving 
So samsung please resolve these issues 
4 Comments
ipratikbhoir
Active Level 7
Others
For battery drain and image processing issue i can suggest either clearing cache data from recovery or factory reset your device.
0 Likes
KP4
Active Level 3
Others
OK 👍🏼
0 Likes
cs_member10
Moderator
Moderator
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file, we cannot analyze this issue. This will help us to further investigate and resolve this issue. However, we are taking your valuable feedback regarding this.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

KP4
Active Level 3
Others
Thank you
0 Likes